Privacy Policy
Last updated: October 2025
Who We Are
Grinders Vault is a poker training and software company providing analytical tools such as the PLO6 Calculator.
Our website address is: https://grindersvault.com.
You can contact us at [email protected] for any privacy-related inquiries.
What Personal Data We Collect and Why We Collect It
1. Newsletter Sign-Ups and Free Trial Access
When you sign up for a free trial of the Grinders Vault PLO6 Calculator, we collect your email address.
By submitting your email, you consent to:
- Receiving your trial download link and license key by email (transactional purpose)
- Receiving future strategy updates, product announcements, and marketing messages from Grinders Vault (newsletter purpose)
You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email.
We process this data under Article 6(1)(a) of the UK GDPR (consent).
2. Purchases and Payments
If you purchase a full license or subscription, we collect limited information necessary to process your payment and deliver your license.
This includes your name, email address, billing information, and license key details.
All payments are securely processed through third-party payment providers:
- Stripe – for credit and debit card payments
Privacy Policy: https://stripe.com/privacy - CoinGate – for cryptocurrency payments
Privacy Policy: https://coingate.com/privacy-policy
We do not store or have access to your full payment card or crypto wallet details.
We retain transaction references and license records for accounting and fraud-prevention purposes.
3. Comments
When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it.
Gravatar’s Privacy Policy: https://automattic.com/privacy/
4. Cookies
We use essential cookies to ensure site functionality (e.g. login sessions) and basic analytics cookies to improve our services.
If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience.
You can control or delete cookies at any time through your browser settings.
5. Embedded Content from Other Websites
Articles and pages on this site may include embedded content (e.g. YouTube videos, images, or posts).
Embedded content from other websites behaves as if you visited the other website directly, which may collect data about you or use tracking cookies.
Who We Share Your Data With
We share limited data with trusted third-party service providers who help us operate securely and effectively:
- Email and marketing automation: MailerLite or similar platforms
- Form processing and automation: Zapier, Google Forms
- Payment processing: Stripe (card payments) and CoinGate (crypto payments)
- License management: License4J
- Analytics and website performance: Google Analytics (anonymized IP tracking)
All third-party processors comply with the UK GDPR and process your data under appropriate security measures.
How Long We Retain Your Data
- Newsletter and trial email data: kept until you unsubscribe or request deletion
- Comment data: retained indefinitely for moderation purposes
- Transaction and licensing data: retained for up to 7 years for legal and accounting obligations
What Rights You Have Over Your Data
Under the UK GDPR, you have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for marketing at any time
- Request restriction or portability of your data
- File a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled
To exercise any of these rights, contact us at [email protected].
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Newsletter and trial form submissions are securely processed through third-party platforms (such as Zapier and MailerLite) and stored on encrypted servers located in the EU or US, depending on the provider’s data center.
Payment data is securely transmitted directly to Stripe or CoinGate via encrypted connections and is not stored on our own servers.
Contact Information
Data Controller: Grinders Vault
Email: [email protected]
Website: https://grindersvault.com